Of course you can visit our campsite without a reservation - especially in the pre-, after- and midseason there are usually some free pitches available . However, if you wish to book a certain pitch or a precise period in advance, the following terms of reservation apply:
In order to fix a reservation, a deposit of 60% of the total amount of the booked stay has to be paid.
1. If you made a reservation, you get a confirmation via email. After we have received the prepayment, you will get the final confirmation.
2. A reservation is possible from 3 nights on (generally) – It depends on the season;
3. In order to make a reservation, a prepayment of 60% of the total amount of your stay has to be paid per credit card or bank transaction to our account Raiba Attersee Süd, BIC: RZOOAT2L363, IBAN: AT90 3436 3823 0111 1145.
4. The prepayment amount will be calculated for you (counting mistakes reserved)
5. The prepayment will be fully credited to your invoice.
6. Arrival campsites from 01:00 pm - Departure before 11:00 am. Arrival caravan for rent from 02:00 pm – Departure before 10:00 am. Arrival holiday home from 03:00 pm – Departure before 10:00 am. Please tell us if you will arrive later than 6.00 pm A booked site, caravan for rent, holiday home, or buoy will be kept free for you till 12:00 pm the following day. If you don't contact us till this time, the reservation will be cancelled. Our rules of cancellation (no. 10) will come into effect.
7. If it is possible we notice your preferred campsite or caravan for rent at the booking. For the most part nothing will be changed. But we keep back the right to offer you an equivalent one. (If it is necessary) Holiday homes are fixed bookings.
8. If you can not arrive, the reservation will be cancelled - Our rules of cancellation (no. 10) will come into effect.
9. If you will leave us earlier than the booked departure day, we will call your attention to, that for booked campsites 90%, and for holiday homes, caravan for rent and buoys 100% of the booked stay, will be charged.
10. Cancellation (version_01_2022 replace the booking terms §5 from the standard business conditions): A cancellation has to be made by mail or letter, and it has to be reconfirmed from our company. Cancellations will be counted as follows: By 90 days at the latest you can resolve the reservation free of charge. By 50 days before arrival we count 40% of the total amount. Till 20 days before arrival we will keep the prepayment. In case of a cancellation within 20 days before arrival or if you leave earlier, 90% of the total amount will be charged (prepayment + additional 30%.) For caravans for rent, holiday homes, or buoys we count 100%, (60% + 40%).
| Till 90 days | 90 days till 50 days | 50 days till 20 days | From 20 Days before arrival |
| free | 40% | 60% (we keep the prepayment) | 90% campsite 100% holiday home, caravan f.r., buoys |
Cancellation due to Covid-19:
A short-term cancellation free of charge is only possible, if Austria closes its borders or the campsite has to close. So we advise our guests to take out a travel insurance (eg. Europäische). Most of them now offer an insurace against Covid-19 infections. The insurance has to be taken out on your own.
11. Travel Insurance: That you can relaxed start your holiday or rather four your safeness we recommend to finalize a travel insurance. For ex: www.europaeische.at
